Returns & Exchanges
At sNails Nails, we want you to be completely satisfied with your purchase. If you are not happy with your nail products, you can return or exchange unused and unopened items within 30 days of delivery.
Initiate Your Request
Contact our support team or visit our online portal with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the unused items back in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship Items Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing